Chris, my goodness, I APPRECIATE you so much, as it’s very evident you care about people and have such helpful information to share. I had to tell you that you are way beyond a “tech wrangler” in my book! It’s just so wonderful to learn about technology and the other ideas you’ve shared to make it all a cohesive, enjoyable experience. You’ve helped us more than we could have possibly imagined (we are THRILLED!) and we couldn’t give you a higher recommendation.
Our core services are Apple support, installation, training and integration with business systems, wired and wireless network design and optimization, and web development and digital strategy implementation. Our services are provided in person and by video conference, telephone, email, and remote administration.
Billable time is any endeavor on your behalf which utilizes our expertise. Standard rate is $200 per hour billed in five minute increments, typically Monday through Friday, nine to five, except for recognized holidays. Before and after hour, weekend, and holiday service is sometimes available on a per-request basis at additional charge.
A one hour minimum and a flat charge for travel per visit based on location is typically $30-$60 within Skagit and Island counties and higher for ferry transit and further. Travel beyond these areas and overnight is negotiated in advance. For established clients, brief email support may be complimentary if we can help in a few moments or so. Urgent rescue and recovery requests requiring instant response are given priority attention when possible at a higher rate. Cancellations of any appointment made less than twenty-four hours in advance are subject to a minimum charge, plus travel if we are already en route to your destination.
Services are also offered in German and Spanish languages.